❖ Heads up! This article is only intended for Sustain Site Managers.
By the end of this article, you will be able to:
Understand the different waiver types available
Know when to use Adults and Minors, Adult Only, or Minor Only waivers
Attach the correct waiver type to a Prerequisite for each Opportunity
Overview
Waivers help ensure volunteers meet your Prerequisite requirements for each Opportunity. You can require waivers from adults only, minors only, or both. Choosing the right option helps protect your organization while maintaining a smooth and accessible volunteer experience.
Recommended Option: Adults and Minors
In most cases, we recommend using the Adults and Minors waiver type. It’s the most flexible option and works best when Opportunities are open to both adult and minor volunteers.
Attach this waiver type to a Prerequisite
Ensures all volunteers sign the appropriate waiver before responding
How It Works
When using the Adults and Minors waiver option:
Volunteers enter their birthdate before signing
The system automatically routes them to the correct waiver
Minors (ages 13–17):
Shown the Minor Waiver you uploaded
Prompted to enter a parent or guardian’s name and email
A co-signature request is sent to the parent or guardian
Adults (18 and older):
Directed to the Adult Waiver
Requirement is complete once signed
Depending on your site settings, waiver submissions may require manual approval before volunteers can respond to Opportunities.
Other Waiver Types
You can also select Adult Only or Minor Only waiver types. These should be used only when you are certain an Opportunity is limited to a specific age group.
Important considerations:
Adult Only: Minors cannot complete the Prerequisite and cannot sign up at all
Minor Only: Adults bypass the waiver entirely, resulting in incomplete liability coverage
The Adults and Minors option avoids these issues by automatically directing volunteers based on birthdate.
How to Choose
Use Adult Only or Minor Only waivers when the program scope clearly supports it:
Minor Only: Youth-focused programs such as summer camps or teen service initiatives
Adult Only: Opportunities involving sensitive topics or activities requiring participants to be 18+
Choose the waiver type that best aligns with your program requirements while maintaining liability protection and a positive volunteer experience.
