Why Email Support Managers?
This release includes updates to the volunteer perspective. Volunteers will see a new overlay when responding to opportunities.
Support managers (Program Managers, Agency Managers, and Program Facilitators) may have volunteers reaching out about these changes. Because of this, we have created a template you may copy/paste into an Email Blast.
Email Template
Subject: New Look for Signing Up
Hi there,
We’re sharing a new platform update that has changed what users see when they sign up to volunteer.
What’s Changed
When a volunteer clicks Respond, they will see a new overlay. Here, they will fill out any additional information needed (what shifts they want, answers to response questions, etc). They will not be asked to fill out any new information — it's the same thing, just with a new look!
This is to improve and simplify the sign-up experience, so they spend less time clicking and more time volunteering.
What You Need to Know
No action is required at this time — these updates are already live. You can view what these updates look like and share them with your volunteers in these two videos:
Thank you for all you do!
How to Send an Email Blast
Go to Communication > Email Blast.
Use the User Filter to build out your recipient list.
To send an Email Blast to Agency Managers, use this filter:
To send an Email Blast to a Program Manager, use this filter:
To send an Email Blast to a Program Facilitator, use this filter:
Give the email blast a Campaign Name.
Select your From email address.
Change the From Name as needed.
Give your email blast a Subject.
Customize your message using the editor. You can copy and paste the template from above.
Click Send Email Blast.
Read more information about sending Email Blasts for Site Managers.