❖ Heads up! This article is only intended for Agency Managers.
By the end of this article, you'll be able to:
Understand how Staff Mode works and how it differs from Check-In Kiosk.
Access a launched Staff Mode session using a provided launch link.
Check volunteers in and out using Staff Mode.
Introduction
Staff Mode allows authorized staff members to manage volunteer attendance from a single roster view. Unlike Check-In Kiosk, which allows volunteers to check themselves in and out, Staff Mode allows staff members to check volunteers in and out on their behalf.
Staff Mode is designed for onsite staff managing volunteer shifts and provides a secure, login-protected experience for tracking attendance across the Agencies and Needs included in the session.
An authorized administrator will provide the Staff Mode launch link. Once you receive the link, you can log in with your Agency Manager account and manage volunteer check-in and check-out for the shift.
Accessing Staff Mode
To access a Staff Mode session:
Open the Staff Mode launch link provided by an authorized administrator.
Log in with your Agency Manager account.
The Staff Mode roster opens, displaying volunteers included in the session.
Only Site Manager, Agency Manager, Program Manager, and Program Facilitator accounts can access a launched Staff Mode session. Volunteer accounts cannot access Staff Mode.
Checking Volunteers In
Once Staff Mode is launched, the roster displays volunteers who need to be checked in and volunteers who are already checked in.
To check in volunteers:
From the To Check In tab, select the checkbox next to the volunteer(s) you want to check in.
To select all volunteers for a Need, select the checkbox at the top of the list.
Click Check In [#] Selected.
Select the check-in time:
Now
At Shift Start
Custom Time
Click Confirm.
Checking Volunteers Out
To check out volunteers:
Open the Checked In tab.
Select the checkbox next to the volunteer(s) you want to check out.
To select all volunteers for a Need, select the checkbox at the top of the list.
Click Check Out [#] Selected.
Volunteers are checked out immediately. No additional time selection is required.