❖ Heads up! This article is intended for Site Managers. Program Facilitators are only available on Amplify and Sustain sites.
By the end of this article, you will be able to:
Understand the role and responsibilities of a Program Facilitator
Assign a user as a Program Facilitator
Track volunteer activity and reporting using the Program Facilitator role
Video Resources
Assigning Program Facilitators
Program Facilitators help manage volunteer Opportunities within your Programs. This role is ideal for team members who support volunteers, such as a volunteer coordinator, front desk staff, or other support personnel.
What a Program Facilitator Can Do
Track volunteer schedules, available Opportunities, logged hours, and Prerequisites or Qualifications
Export data for reporting
Monitor the Check-in Kiosk
Getting Started
Go to Volunteerism > Users.
Select a user’s name in the table or click the pencil icon under Options to edit their profile. You can also use this page to add a new user or search for an existing one.
Scroll down to User Type under Basic Information.
Select Program Facilitator from the dropdown.
Scroll down and click Update Basic Information to save your changes.