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Reviewing Agency Fans and Needs: Site Managers
Reviewing Agency Fans and Needs: Site Managers

Information about reviewing Agency Fans and Needs for Center Site Managers

Brittany Crow avatar
Written by Brittany Crow
Updated this week

❖ Heads up! This article is only intended for Center Site Managers.

Do you want to review an Agency's activity on your site? The Reports area is the best place to analyze site data, but you can also get a quick snapshot of an Agency’s engagement by visiting its profile page. While not as comprehensive as a detailed report, this view helps identify which Agencies are gaining attention and actively posting Needs.

From the Agency’s profile page, you can also email its fans. Keep in mind:

  • Agency Managers can see the number of fans their Agency has but cannot view their names or emails.

  • Only Site Managers can access fan details.

  • Agency Managers do not have access to the email blast feature and cannot email their fan list.

An Agency fan is a user who has clicked the Become a Fan button for an Agency.

When a user becomes a fan of an Agency, they receive notifications whenever the Agency posts or updates Needs and events. They also get a weekly digest that includes a link to any newly posted Needs or events from that Agency.

Users can opt out of these messages at any time or un-fan the Agency to stop receiving notifications.

Viewing Agency Fans

  1. Go to Volunteerism > Agencies.

  2. Select the Agency Name.

  3. Scroll to Agency Fans at the bottom of the Agency profile page.

Here, you can see which users have fanned the Agency and when. Want to email all of an Agency's fans? Click the Email Fans button above the table. This takes you to the Email Blast area and automatically applies the filters Volunteer > Agency Fans > is a fan of > [Agency].

Viewing an Agency's Needs

There are a few different ways you can review an Agency's posted Needs, but you can always quickly review a specific Agency's Needs from their profile page!

  1. Go to Volunteerism > Agencies.

  2. Select the Agency Name.

  3. Scroll to Agency Needs at the bottom of the Agency profile page.

Here, you can see when they posted a Need, when it expires, and its current status. For a more detailed review of an Agency's Needs, visit the Reports. You can also go to the Needs area of your site to review them individually in detail.

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