Heads up! This article is only intended for Amplify and Sustain Site Managers. Center sites manage Agencies.
A Program is an area on your site where you create volunteer Opportunities specific to your organization. For each Program that you create, you can set up its profile to share important information with your volunteers like the Program's purpose, contact information, and the types of Causes that align with your Program.
Causes are not available in Sustain.
Programs can be organized however is best to support your goals and mission. Once you decide how you want to use Programs, you can start making them just the way you want. Consider the following:
Do you offer Programs that are managed from different locations? You could create location-specific Programs, e.g., Eastside Food Bank.
Do you want to organize your Opportunities by tasks? You could create task-specific Programs, e.g., Check-in Table.
You could also name your Program after your organization, e.g., The Giving Squad.
Setting Up Your Programs
Go to Volunteerism > Programs.
Select Add New Program.
Start customizing your Program!
Be sure to click Submit Program when finished.
Basic Information
Here you'll establish important information about your Program. Please note, that Amplify and Sustain have different options available in this section.
Field | Description |
Status |
|
Primary Manager | This is the individual you want to assign as the Advanced Program Manager for the Program. Advanced Program Managers can:
*Sustain does not have this option. |
Program Name | The name volunteers see when they visit the Programs area of your site. |
Assign All Site Users to Program | Toggle this to Yes if you want the Advanced Program Managers for this Program to be able to schedule or add hours for all site users—not just the ones assigned to their Programs.
*Sustain does not have this option. |
Customize Link | Use this field to customize the end of your Program's profile page URL. |
Hours of Operation | Use this field to list any specific hours of operation for your Program. |
Causes | Select the Causes that align with this Program.
*Sustain does not have Causes, so this option isn't available. |
Tags | Add any tags that can help categorize and filter your Programs. |
Clusters | Clusters let you tag similar Opportunities so they can be grouped and shared with one link. Add Clusters to the Program so that Advanced Program Managers can select from those Clusters when creating Opportunities.
*Sustain does not have this option. |
Program Video | You can share a link to YouTube or Vimeo to share a video about your Program. |
EIN | Enter your EIN here, as applicable. |
Comments | Any comments added here will only be visible to Site Managers and Advanced Program Managers. |
Contact Information
Enter the important contact information you wish to share on the Program profile page. This is displayed on the front end for volunteers unless you have opted to hide Program contact information in your main Settings area.
This is also where you can assign additional notification recipients for this Program. This means the email addresses you share here will receive the automated notifications sent to Program Managers.
Enter each email address on separate lines, like so:
Links
If you want to display links to your social media platforms, add them under the Links area.
Location
Under the Location section, enter the address for your Program. This pins your Program's location on a map that is displayed on the Program's profile page.
If you want to include any additional details, like parking or special directions, you can include those in the Additional Location Information field.
Descriptions
Here you have two fields to complete, Who We Are and What We Do. Highlight your Program or Organization's history, mission statement, and/or goals in the Who We Are field. Share the kinds of work volunteers can expect to do and how it aligns with your mission in the What We Do section.
This is a great place to share important information about your Program or organization and to showcase how volunteering with your Program impacts the community.
Photos
After you submit your Program, you can return and add photos. Program photos appear in a slideshow on the Program profile page.
Go to Volunteerism > Programs.
Select the Program from the table.
Scroll to the Photos section at the bottom of the Edit Program page.
You can either click and drag photos or select them from your computer.
To delete a photo, click it and select the trash icon beside Actions.