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Customizing Your Site: Center Site Managers

What can and can't be edited on the volunteer view on a Center site

Brittany Crow avatar
Written by Brittany Crow
Updated over 3 weeks ago

❖ Heads up! This article is intended for Center Site Managers only.

While your site offers many customization options, some areas are fixed and cannot be modified. This guide outlines which features can be personalized and which remain standard.

How to Use This Guide

Review the images and numbered descriptions below to learn what can and cannot be customized on your site. Non-customizable areas are highlighted in purple for easy reference.

Logged-in Volunteer Dashboard View

  1. This button appears on the utility bar only if a URL is entered under Settings > Main Settings > Site Information > Organization Website. Request a change to the button's text by contacting us through the Messages Widget.

  2. Enable or disable this button via Settings > Main Settings > Site Design.
    To hide it, select Yes next to Disable Volunteer Impact Page Button. To display it, select No.

  3. This banner is customizable under Settings > Main Settings > Site Design.

  4. Navigation Buttons update automatically when language overrides are applied (e.g., Needs or Agencies).

  5. The Impact Value is calculated using the Value of a Volunteer Hour, which is set by a Site Manager under Settings > Hours & Kiosk > Hours Settings > Value of a Volunteer Hour. Remove Impact Value completely by entering -1 in the Value of a Volunteer Hour field.

  6. Extra buttons are added when Site Managers create Spotlights. These are customizable.

  7. Spotlights are customizable elements that appear in the logged-in volunteer view. The first three Spotlights display by default:

    • The first is a wide, stretched banner.

    • The next two are shown as “cards.”

    You can update each Spotlight’s color, text, links, and order anytime.

  8. Needs are suggested here based on the Interests and Fanned Agencies the user selects in their profile.

  9. The map can be updated by adding a complete address in Settings > Main Settings > Site Design > Home Page Map.

  10. Displays Events on your site. Content updates automatically.

  11. These are the Spotlights in the second and third positions under Settings > Spotlights. They appear as "cards," while the Spotlight in the first position appears as a stretched banner.

  12. Rotator Images can be added and managed under Settings > Rotator Images.

  13. Displays active, posted Needs in the order they are created or updated. Content updates automatically.

  14. Displays recent blog posts if you have the Blog module enabled and in use.

  15. Displays Agencies on your site in random order. Content updates automatically.

Users can upload a profile image; otherwise, the default for accessing the profile area is the user's initials in the utility bar.

Logged-in Volunteer Dashboard View—First Time

  1. This message appears the first time a user logs in and remains visible until they either respond to a volunteer Need or log their first hours. This message is not customizable and cannot be disabled.

Logged-Out View of User Dashboard

  1. This map appears on the front end to a logged-out user if you have included a complete address in Settings > Main Settings > Site Design > Home Page Map.

    • You can upload an image to replace the map for logged-out users under
      ​Settings > Main Settings > Site Design > Home Page Image.

  2. You may request to change the button text from Volunteer Now to something else, like See Available Needs or Browse, you can by requesting a language override via the Messages Widget. You cannot change where this button links.

  3. Rotator Images can be added and managed under Settings > Rotator Images.

  4. Displays active, posted volunteer Needs in the order they are created or updated. Content updates automatically.

  5. Displays recent blog posts if you have the Blog module enabled and in use.

  6. Displays Agencies on your site in random order. Content updates automatically.

  7. Linked social media icons appear in the footer of your site when you have included a link to your social media platforms under Settings > Main Settings > Site Design > Site Footer.

  8. Footer links also appear in the footer of your site. These include:

    • Terms & Conditions: Links to a Custom Page you create and connect via
      ​Settings > Main Settings > Site Design > Site Footer > Terms link in site footer. Text cannot be changed.

    • Contact Us: Links to an email address you specify under
      ​Settings > Main Settings > Site Design > Site Footer > "Contact Us" Email. Text cannot be changed.

    • Privacy Policy: This cannot be changed. It links to Get Connected’s default Privacy Policy.

For best results, enter a full address in the Home Page Map settings. If left blank or partially filled, the site defaults to Asheville, NC, in the logged-in view.

Login Page

  1. This button appears on the utility bar only if a URL is entered under Settings > Main Settings > Site Information > Organization Website. Request a change to the button's text by contacting us through the Messages Widget.

    • Other buttons can be enabled or disabled depending on the login settings you wish to have applied to your site. Please contact us through the Messages Widget for more information.

  2. You cannot directly edit the login instructions on the login page. However, you can submit a request through the Messages Widget to have custom login instructions added. Our team will gladly assist you with this.

  3. Login methods can be adjusted upon request through the Messages Widget. Our team can assist with:

    • Enabling or disabling Facebook login

    • Enabling or disabling Agency login or registration

    • Enabling or disabling the option to login

    Please contact us via the Messages Widget to discuss which options best fit your organization’s needs.

Logged-in Users View—Needs Page

  1. While page titles cannot be edited directly, you can request language overrides for certain terms on the site, including Needs. These overrides apply across the site wherever the term appears, with a few exceptions (e.g., Automated Notifications will not reflect these changes).

  2. Navigation Buttons update automatically when language overrides are applied.

  3. The default view and sort order for Needs can be configured under Settings > Main Settings > Volunteerism. Choose from:

    • Grid, List, Calendar, or Map view

    • Sort by alphabetical, newest first, or oldest first

Logged-in Users View—Agencies Page

  1. You can request language overrides to replace certain terms, like Agencies. This reflects on the page title and across the site wherever the term appears, with a few exceptions (e.g., Automated Notifications).

  2. Language overrides are also reflected on the navigation buttons when you request those for your site.

  3. Agencies appear automatically by default. You cannot change their layout or order.

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