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Updating Your Profile

How volunteers can set up or update their volunteer profile

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Written by Brittany Crow
Updated over a month ago

Do you need to update your contact information? Did you register an account on the site but not finish setting up your profile? No worries! You can edit and manage your volunteer profile at any time.

ℹ️ So you know: Some sites use language overrides. This means you might see Needs in place of Opportunities, Agencies in place of Programs, or Prerequisites in place of Qualifications.

Editing Your Volunteer Profile

If you need to update something on your profile, you can from the profile area of the site.

  1. Click your profile picture or initials in the top right-hand menu.

  2. Select Edit Profile.

    • If you just want to review your profile, click View Profile.

  3. Make any necessary changes to your profile and click one of the Update buttons to save your changes.

Upload or Update a Profile Picture

Your profile picture appears in the top right-hand menu—where you click to access the Edit Profile or View Profile areas. We recommend images that are 540px by 540px.

Updating Your Password

It's good practice to change your password periodically. We do our best to protect your personal information and data—a strong password is one way to manage that!

Here, you're asked for your current password, and then to enter your new password twice before selecting Update Password to save your changes.

Password Requirements

Passwords are case-sensitive and must be at least eight characters long. They can include letters, numbers, and symbols. They can't include spaces.

Resetting a Password

Did you forget your password or get locked out of your account? No worries! You can always request a reset from the login screen.

Basic Information

From here, you can update your basic information, e.g., name, contact information, address, birthday, age range, favorite Program, etc. This is the information you provided when you first joined the site!

  • Remember to click Update Basic Information to save your changes.

Updating Availability

Has your schedule changed since you joined an organization's site? Do you only want to receive shift invites for the days and times that you're available? You can always update your availability when needed! Just check the days and times that you're available for volunteering or select Don't schedule me when there's a conflict with your schedule.

Remember to click Update Settings to save your changes.

Data and Communication Settings

You can update your preferences anytime, right from your profile! To get started:

  1. Click your profile image or initials from the top menu bar.

  2. Select Edit Profile.

  3. Scroll to the Data and Communication Settings section and click Manage My Preferences.

  4. Enable or disable the communications you want to receive.

    • Want to turn off Volunteer Notifications? Toggle the button beside it to Off.

    • Want to select which Volunteer Notifications you receive? Check or uncheck your preferences!

5. Click Save My Preferences when you're done!

✏️ Quick tip: Want to stop receiving all communications and notifications? Click Unsubscribe From All Emails and Notifications.

  • Clicking this means you won't receive important notification reminders about volunteer Opportunities you've signed up for.

Communication Preferences

Title

Description

Account Management

These are important notifications about your volunteer account and activity.

  • Enable this to keep track of your contributions to the organization you're volunteering with.

Confirmations and Reminders

These are reminders and confirmations about volunteer Opportunities you've signed up for!

  • Enable this to keep track of your schedule and get reminders about upcoming Opportunities you're signed up for!

Email Blasts

Email Blasts are customized emails sent by volunteer leaders from the organization you have registered with. These are not automated notifications that are system-generated.

  • Volunteer leaders may want to send out a custom email thanking you for your hard work. They may also want to send updates about site requirements or policies, or to share important news about exciting new Opportunities!

News and Recommendations

These are recommendations for volunteer Opportunities based on your personal preferences.

  • Enable this to get recommendations for volunteer Opportunities that align with your schedule or special skills!

Schedule Updates

These are important updates about changes to your schedule, updates about your spot on a waitlist, or important information about your teams!

  • Want to know when you've been removed from a waitlist? Are you a member of a team? Enable these updates to receive important updates that matter to you!

ℹ️ So you know:

  • You can also turn off notifications from your email. When you receive an automated notification, the email will include a link to unsubscribe.

  • Opting out of notifications doesn’t prevent you from receiving the password reset email, should you need to reset your password.

  • When you register on a site, you’ll be required to accept Galaxy Digital’s privacy policy and asked to opt in or out of email notifications there.

Scheduling

If you want to allow managers to schedule you for Opportunities based on your availability, then toggle the button beside Allow Scheduling to On.

If you don't want to allow managers to schedule you for Opportunities, toggle it Off.

Remember to click Update Settings after any changes you make to save them!

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