❖ Heads up! This article is intended for Volunteers. Are you a volunteer seeking support with your volunteer account, or do you have questions about a specific site? See the How to Get Help with Your Volunteer Account section of the How to Find Your Organization's Site article for more information!
By the end of this article, you will be able to:
Upload files to your volunteer profile
Access and manage files in the My Files area
Understand who can view and upload files
File Upload Overview
You may be asked to upload documents to your profile, such as:
A driver’s license
Certifications or licenses
Completed forms
You can add files to your profile at any time.
A Bit About Files
Files help you store and share important documents related to your volunteer work.
Files are visible to managers who have access to your profile
Managers with access can also upload files to your profile
Files help you keep track of documents you may need later
You can use the Source column to see who uploaded a file.
Source | Description |
Admin Uploaded | A Site Manager uploaded the file to your profile. |
Program Manager Uploaded | An Advanced Program Manager uploaded the file to your profile. |
User Uploaded | You uploaded the file. |
My Files
You can access the My Files area of your profile.
Here you can add files or download, review, and share the files already uploaded to your profile.
Add a File
To add a file to your profile:
Click +Add File.
Click Upload and find the file you want to upload or drag a file into the Drag & Drop field.
You can upload more than one file at a time if needed.
Download a File
Want to download a file? Just click its title!
Sharing Files
You can also share files. Click the chain link icon under the Options column to get the shareable file link.






