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Navigating the Volunteer Dashboard

Learn how to navigate the volunteer dashboard

Written by Brittany Crow
Updated over a week ago

❖ Heads up! This article is intended for Volunteers. Are you a volunteer looking for support with your volunteer account, or have questions about a specific site? See How to Get Help with Your Volunteer Account for more information!

By the end of this article, you will be able to:

  • Navigate your volunteer dashboard

  • Find Needs, Events, and Agencies/Programs

  • Use search, sort, and filters to find opportunities

  • Access your profile and track your activity

Volunteer Dashboard Overview

Welcome to your volunteer dashboard—your hub for getting started.

Watch the video below for a quick overview, or review the sections below for more details.

Keep in mind, each site is unique. You may notice differences in navigation or wording. For example:

  • Programs instead of Agencies

  • Opportunities instead of Needs

When you log in, your dashboard allows you to:

  • Review your volunteer contributions

  • Browse Needs, Events, and Agencies

  • Access and update your profile

Side Navigation Menu

The side navigation menu helps you explore the site. Available options depend on how the site is set up, so you may see more or fewer items.

Use this menu to:

  • Browse Needs or Opportunities

  • View Events

  • Explore Agencies or Programs

Search, sort, and filter options will vary depending on the section you’re viewing.

Search, Sort, or Filter Needs or Opportunities

Use these steps to find Needs or Opportunities. The same process applies to Events and Agencies/Programs.

  • Search: Enter a keyword or phrase in the Search By field.

  • Sort: Choose from:

    • Newest First

    • Oldest First

    • Alphabetically

    • Soonest First

  • Note: Soonest First excludes ongoing Needs/Opportunities and those without a set date.

  • Filter: Apply one or more filters to narrow results.

✏️ Quick tip: You can print a list of Needs or Opportunities.

You can also change how results are displayed:

  • Grid

  • List

  • Calendar

  • Map

Top menu bar

The top menu provides quick access to key features. From here, you can:

  • Volunteer: Navigate to posted Needs or Opportunities.

  • Add Hours: Submit hours for completed volunteer work (Track Hours area).

  • Calendar: View a schedule of Needs or Opportunities.

    • Select View More on a date to see available options

    • Select View Details to learn more and respond

  • Volunteer Impact Page (VIP): View the organization’s impact (if available).

    • May include graphs, images, spotlights, or videos

    • Not all sites include this feature

  • Messages: Review your messages.

  • Profile: Access and update your profile information.

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