Skip to main content

Navigating the Volunteer Dashboard

Learn how to navigate the volunteer dashboard

Brittany Crow avatar
Written by Brittany Crow
Updated over a month ago

❖ Heads up! This article is intended for Volunteers. Are you a volunteer looking for support with your volunteer account, or have questions about a specific site? See How to Get Help with Your Volunteer Account for more information!

Welcome to your volunteer dashboard! This is your hub for everything you need to get started. Watch this video for a quick overview, or scroll further for details.

Keep in mind, each site is unique. You might notice differences in navigation or wording—for example, some sites use "Programs" instead of "Agencies" or "Opportunities" instead of "Needs."

The Volunteer Dashboard

When you first log into your account, you can see your volunteer dashboard. From here, you can review your volunteer contributions, visit posted Needs, Events, and Agencies, and access your profile area to update it whenever necessary!

Side Navigation Menu

Depending on how the site was set up, you may see more or fewer buttons in your side navigation menu. Here is where you can look for Needs, Events, and Agencies to get involved with!

  • The display, filter, and search options change depending on which area you navigate to.

    • For example, the Needs/Opportunities, Events, and Agencies/Programs pages all have different filters available.

Search, Sort, or Filter Needs or Opportunities

Here we explain how to search, sort, and filter Needs/Opportunities. Use these same steps for Events and Agencies/Programs, as applicable. Once you navigate to the Needs/Opportunities area, you can:

  • Type a keyword or phrase in the Search By field to look up Opportunities.

  • Sort Needs/Opportunities by Newest First, Oldest First, Alphabetically, or Soonest First.

    • Soonest First, doesn't include Ongoing Needs/Opportunities or those that don't have a specific expiration date.

  • Select a Filter to narrow down your search.

    • You can apply multiple filters, too.

✏️ Quick tip: You can also print a list of Needs/Opportunities.

  • Want to change the way Needs/Opportunities are displayed? You can display them in Grid, List, Calendar, and Map views.

Top menu bar

There are several options in the top menu for you to navigate to. From here you can:

  • Navigate to posted Needs by clicking Volunteer.

    • This takes you to the Needs/Opportunities area that can be accessed from the site navigation.

  • Submit hours for volunteer work you've completed by clicking Add Hours.

    • This takes you to the Track Hours area.

  • See a Calendar schedule with posted volunteer Needs/Opportunities you can respond to.

    • Click View More on a date to see a list of available Needs/Opportunities, then View Details to see more information about them and respond to them.

  • Navigate to a Volunteer Impact Page (VIP)—if the site has created one—to see the organization's volunteer impact.

    • Not all sites have set up a VIP, so you might not see this button as an option in your top menu bar.

    • A VIP may include graphs, images, spotlights, videos, etc., to highlight an organization's volunteer impact.

  • Review your messages.

  • Visit your profile area to make changes to your profile as necessary.

Did this answer your question?