❖ Heads up! This article is intended for Volunteers. Are you a volunteer looking for support with your volunteer account, or have questions about a specific site? See the How to Get Help with Your Volunteer Account section of the How to Find Your Organization's Site article for more information!
By the end of this article, you will be able to:
View a summary of your volunteer activity
Download your volunteer résumé
Manage submitted hours from the Track Hours area
Edit hour entries that are still pending approval
Overview
Your volunteer hours and responses are stored in your profile so you can track your contributions and view your impact. You can also generate a volunteer résumé that summarizes your hours, participation, and achievements.
This résumé can be downloaded as a PDF to share or keep for your records.
Your volunteer résumé can also be useful for:
College or scholarship applications
Employment or internship applications
Corporate volunteer reporting requirements
Fraternity or sorority volunteer tracking
Viewing Submitted Hours
When you log in to your volunteer account, your dashboard displays a snapshot of your contributions, which may include:
Total volunteer hours submitted
Number of Need or Opportunity responses
Your overall impact
The Interests or Skills your hours are associated with
This overview provides a quick summary of your participation with the organization.
Your Volunteer Résumé
To view or download your volunteer résumé:
Either click Volunteer Resume from the dashboard, or click on your profile picture or initials and select View Profile.
From here, you can see another snapshot of your hours. Enter the dates you want to view for more details and click Go.
This opens up your volunteer resume as a downloadable or printable .pdf for you to use as you'd like! It includes:
A snapshot of your hours, responses, and impact
A view of which months you submitted the most hours for
Volunteer hours and Opportunity responses by attributed skill
A detailed view of your volunteer hours, including dates, Need/Opportunity titles, User Groups, the number of hours submitted, miles traveled, status, and any benchmarks achieved
What's presented here depends on how the site is set up, i.e., some sites do not have benchmarks enabled, etc.
Track Hours Area
You can also view and manage your submitted hours from the Track Hours area of the site.
Click on your profile image or initials in the top menu bar.
Select Track Hours from the dropdown.
Review your hours in the Volunteer Hours table.
From the Track Hours area, you can:
Export Hours
Add or Delete Hours
View Hours for Specific Dates
Filter the Volunteer Hours Table
Check the Status of Your Hours
Editing Pending Hours
Need to update an hour entry you submitted that's still pending? You can! You can't update hours that have already been approved, just the ones that are still pending.
Go to the Track Hours area of your profile.
Click the pencil icon under the Status column in the Volunteer Hours table.
Make the necessary edits and click Update Hour Entry.
