Once you complete a volunteer Need or Opportunity, you can track your hours and build your volunteer resume. You can add all of your volunteers' hours directly from the Track Hours area of your volunteer dashboard.
If you need any assistance, please reach out to a manager on the site you're registered on. They are the experts for their site and can help troubleshoot any issues that may arise.
You can submit hours for Needs or Opportunities you submitted a response to on the site, Individual Hours, or Plus-One Hours.
Individual Hours: These are hours not connected to a Need or Opportunity response on the site.
Plus-One Hours: These are hours that you submit on behalf of a friend who volunteered with you but does not have an account on the site.
ℹ️ So you know: Some sites have language overrides in place. This means you might see Needs in place of Opportunities, Agencies in place of Programs, or Prerequisites in place of Qualifications.
Adding Hours
When you're ready to submit hours on a site:
Log into your account.
Click the Add Hours button from the top menu bar.
Click + Add Hours or scroll to the section titled Hour Type.
Are you submitting hours for a volunteer Need or Opportunity you responded to on the site?
If yes, check Yes and select the Need or Opportunity.
You may also need to select the specific shift you worked.
If no, check No and enter the required information in the Individual Details fields.
You may be asked to share contact information for someone who can verify these hours. The contact won't receive a notification. This is simply a way to share a point of contact for managers to reach out to if they need to verify your hours.
Fill out the Hour Details section.
Did you bring a friend to volunteer?
If yes and the friend doesn't have an account, check Yes under the Plus-One Hours field and answer any additional fields that populate as necessary.
If no, check No under the Plus-One Hours field.
You can add a Description of what you contributed to the volunteer Need or Opportunity.
When finished, click Submit Hour Entry.