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Submitting Hours

How volunteers can submit hours for the Needs or Opportunities they've completed

Written by Brittany Crow
Updated over a month ago

❖ Heads up! This article is intended for Volunteers. Are you a volunteer looking for support with your volunteer account, or have questions about a specific site? See the How to Get Help with Your Volunteer Account section of the How to Find Your Organization's Site article for more information!

By the end of this article, you will be able to:

  • Submit volunteer hours from your dashboard

  • Record hours for a Need or Opportunity you responded to

  • Add Individual Hours for volunteering completed outside the site

  • Add Plus-One Hours for a friend who volunteered with you

Overview

After completing a volunteer Need or Opportunity, you can submit and track your volunteer hours. Tracking hours helps you maintain a record of your volunteer contributions and build your volunteer resume.

You can submit hours for:

  • Needs or Opportunities you responded to on the site

  • Individual Hours completed outside of a posted opportunity

  • Plus-One Hours for a friend who volunteered with you but does not have an account on the site

If you need assistance with submitting hours, contact a manager for the site you are registered on. They can help troubleshoot site-specific issues.

Adding Hours

When you're ready to submit hours on a site:

  1. Log in to your account.

  2. Click the Add Hours button from the top menu bar.

  3. Click + Add Hours or scroll to the section titled Hour Type.

  4. Are you submitting hours for a volunteer Need or Opportunity you responded to on the site?

    • If yes, check Yes and select the Need or Opportunity. You may also need to select the specific shift you worked.

    • If no, check No and enter the required information in the Individual Details fields. You may be asked to share contact information for someone who can verify these hours. The contact won't receive a notification. This is simply a way to share a point of contact for managers to reach out to if they need to verify your hours.

  5. Fill out the Hour Details section.

  6. Did you bring a friend to volunteer? If yes, and the friend doesn't have an account, check Yes under the Plus-One Hours field and answer any additional fields that populate as necessary. If no, check No under the Plus-One Hours field.

  7. You can add a Description of what you contributed to the volunteer Need or Opportunity.

  8. When finished, click Submit Hour Entry.

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