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Using the Check-in Kiosk

How volunteers check in or out at the kiosk

Brittany Crow avatar
Written by Brittany Crow
Updated over a week ago

❖ Heads up! This article is intended for Volunteers. Are you a volunteer looking for support with your volunteer account, or have questions about a specific site? See the How to Get Help with Your Volunteer Account section of the How to Find Your Organization's Site article for more information!

By the end of this article, you'll be able to:

  • Check in for a Need or Opportunity using the kiosk.

  • Check out after completing a shift and ensure your hours are recorded.

  • Understand what to do if you encounter issues or can’t find your Need/Opportunity.

🎥 Video Resources

Checking In or Out at the Kiosk

Checking In

  1. Locate the Opportunity you want to check in for in the kiosk.

  2. Use this table to help determine which set of steps to follow next:

If

Then

If you have a registered account on the site and have already submitted a response to this Need or Opportunity...

1. Select the Need or Opportunity
2. Find your Name
3. Click This is me
4. Click Check in now

If you have a registered account on the site but haven't submitted a response to this Need or Opportunity...

1. Select the Need or Opportunity
2. Click Sign up
3. Enter the email you registered with on the site and click Sign up
4. Confirm your account details and click This is me
5. Click Check in now

If you do not have a registered account on the site...

1. Select the Need or Opportunity
2. Click Sign up
3. Enter a valid email address and click Sign up
4. Enter your First and Last Name and click Create account
5. Click Check in now

You are now checked in for this Need/Opportunity!

Checking Out

  1. Return to the kiosk and find the Need or Opportunity

  2. Find your name and click Check Out

  3. Click Check out now to finish

Just so you know, your hours will be recorded on your account for this Opportunity.

FAQ

Here are some commonly asked questions and answers about the kiosk:

Why don't I see my Need or Opportunity in the kiosk?

The kiosk only displays the scheduled Needs or Opportunities for that day. If you don't see your Need or Opportunity listed and it's the scheduled day, please contact the volunteer coordinator or other point of contact for help.

See the How to Get Help with Your Volunteer Account section of the How to Find Your Organization's Site article for more information!

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