❖ Heads up! This article is intended for Volunteers. Are you a volunteer looking for support with your volunteer account, or have questions about a specific site? See the How to Get Help with Your Volunteer Account section of the How to Find Your Organization's Site article for more information!
You might have to provide a Prerequisite or Qualification requirements to volunteer. Watch this short video or keep scrolling for more details and troubleshooting.
If you're unsure about the status of your Prerequisites or Qualifications—especially if you're waiting for approval to respond to Opportunities—consider reaching out to the organization directly. See the How to Get Help with Your Volunteer Account for more information!
ℹ️ So you know: Some sites have language overrides in place. This means you might see Needs in place of Opportunities or Agencies in place of Programs.
Getting Qualified
If the site you're using has requirements in place, you can submit your responses directly from your profile.
Click your initials or profile image in the top corner.
Select Prerequisites or Qualifications—the label depends on the site's custom language settings.
From here, submit any qualifications that you have listed under Incomplete Qualifications.
Be sure to click Submit Qualifications to save your changes!
Reviewing Submissions
To review or update your Prerequisites or Qualifications, go to your profile. From there, you can:
Check the status of each item
View expiration dates (if applicable)
Edit or update responses when allowed
If a Prerequisite or Qualification can be updated, a pencil icon appears under Options for you to edit it.
Some Prerequisites or Qualifications may require you to:
Upload a file
Answer a question
Sign a waiver
Once updated, a Qualification may show a pending status until it’s reviewed and approved by a site manager.
In some cases, you may be asked to complete a background check through a third-party site as part of the Qualification process.
