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Important Links

Important Teams links for volunteers

Brittany Crow avatar
Written by Brittany Crow
Updated this week

❖ Heads up! This article is intended for Volunteers.

By the end of this article, you will be able to:

  • Understand what a team join link is and how it works

  • Know what information or steps may be required before you can join a team

  • Successfully complete the process to join a team using a join link

What Is a Team Join Link?

A team join link is a special link that allows you to join a team on a volunteer site.

  • The link is sent by a team leader or site manager

  • You may receive the link:

    • In a direct message

    • In your volunteer profile inbox

If you are invited using a join link, there may be additional steps you need to complete before you are officially added to the team.

What You May Be Asked to Complete

Depending on the site and the team, you may be required to complete one or more of the following steps:

  • Create an account, if you do not already have one on that site

  • Complete or update your Global Profile, if required

  • Answer response questions related to the team, Need, or Opportunity

  • Complete a Prerequisite or Qualification

  • Wait for approval if a Prerequisite or Qualification requires review by a manager

Some requirements apply globally to your account, while others are specific to the site or team you are joining.

Responding via the Join Link

In this example, the user already has an account on the site and has received the join link in their inbox:

  1. Click the link.

  2. Complete any required response questions or Prerequisites/Qualifications as applicable.

  3. Once all necessary fields are complete, click Join Team.

What Happens Next?

After you click Join Team:

  • You will receive a welcome notification confirming that you joined the team

  • You may also receive a thank-you notification for responding to the Need or Opportunity

  • If approval is required, your request will remain pending until it is reviewed

Once approved, you can:

  • View the team from the My Teams area

  • Update your response to the Need or Opportunity at any time

FAQ

Why do I have to complete my Global Profile to join a team?
​A. Some sites require a complete Global Profile before you can join teams or respond to opportunities. This helps ensure your information is accurate across all sites you access.

Why am I being asked to complete additional steps after clicking the link?
​A. Each site and team can have its own requirements, such as response questions or Prerequisites/Qualifications, that must be completed before you can join.

Why does my request say pending?
​A. Some Prerequisites or Qualifications must be reviewed by a manager. Your request will be approved once that review is complete.

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