❖ Heads up! This article is intended for Volunteers. Are you a volunteer seeking support with your volunteer account, or do you have questions about a specific site? See the How to Get Help with Your Volunteer Account section of the How to Find Your Organization's Site article for more information!
By the end of this article, you will be able to:
Access and manage your User Group
Update the User Group roster
Add or remove members
Export and review User Group data
Overview
User Groups allow managers to organize volunteers by shared interests, skills, or backgrounds.
If you’ve been assigned as a User Group leader, you can:
Manage the group roster
Export member lists
Review hours and participation
Access group data and tools
ℹ️ So you know: Some sites use different terms. For example:
Needs instead of Opportunities
Agencies instead of Programs
My User Groups
Click your profile image or initials from the top menu bar.
Select My User Groups.
This opens the My User Groups area of your profile.
User Group Roster
Once in the My User Groups area, you can manage the roster. Just click the pencil icon under the Options column. Only user group leaders have the pencil icon.
Reach out to a manager for help if you think you were supposed to be assigned as the user group leader.
Managing a Roster
After you click the pencil icon in the My User Groups area, it opens a new window with a list of user group members. From here, you can:
Export a list of the members to a CSV
Copy a join link to share
View your user group's resume
Review member hours and statuses
Add or remove members from the user group
Remove User Group Members
To remove a user, click the X under the Options column for that user.
Adding User Group Members
To add new members, enter a valid email address in the field next to the Add New Member button, then click the Add New Member button.
They must have a registered account on the site with that email address.