A User Group is a way for site managers to pair volunteers who share something in common. For example, they may organize co-workers, classmates, or fellow churchgoers into groups. Another common reason for being placed in a User Group might be a shared skill set or scheduling availability. You might even have access to private Needs/Opportunities that have only been shared with your User Group.
ℹ️ So you know: Some sites have language overrides in place. This means you might see Needs in place of Opportunities, Agencies in place of Programs, or Prerequisites in place of Qualifications.
Joining a User Group
Joining a User Group can happen in a few different ways. A manager can manually add you to one or you might receive an invitation link to join one. Another way is to register on a site with an email automatically assigned to a User Group.
Once added to a User Group, the My User Groups option appears in your profile area.
Assigned Needs or Opportunities
Once added to a User Group, you can see what volunteer opportunities are assigned to that User Group.
Click your profile image or initials from the top menu bar.
Select My User Groups.
The options available on the site or this menu are dependent on the site's setup and any language overrides they may have in place.
Click View Needs/Opportunities under the Assigned Needs/Opportunities column of the My User Groups table.
User Group Leaders
If you're assigned as a User Group leader, then you can review and export a list of User Group members and add or remove User Group members.
User Group Resume
The User Group resume includes:
A Snapshot of the group's impact, like total hours, impact value, number of members, and Need/Opportunity responses
Important Data displayed in graphs, capturing the group's most impactful months
Which Needs/Opportunities or Agencies/Programs are associated with the group
Who has submitted hours and how many
You can view your User Group resume from the My User Groups area.
Click your profile image or initials from the top menu bar.
Select My User Groups.
Click View Resume under the Reporting column of the My User Groups table.
If you don't see the View Resume button under the Reporting column of the My User Groups table, the site's manager may have disabled the resume view for User Group members.
Adding Hours to a User Group
If you need to add hours for a User Group:
Click your profile image or initials from the top menu bar.
Select Track Hours.
Complete the Hour Type and Hour Details fields.
Under Hour Details, select your User Group with the User Groups dropdown.
Complete the hour submission form.
Click Submit Hour Entry when done.
Leaving a User Group
If you wish to leave a User Group:
Click your profile image or initials from the top menu bar.
Select My User Groups.
Click the (X) under the Options column.
A popup appears asking you to confirm your selection.
ℹ️ So you know: If the User Group has any private Needs/Opportunities assigned to it, you'll lose access to them after leaving the group.
If you don't see an (X) under the Options column of the My User Groups table, the site's manager has disabled the ability for User Group members to remove themselves.