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Reports Glossary

Descriptions for available Reports in your site

B
Written by Brittany Crow
Updated over 3 weeks ago

❖ Heads up! This article is only intended for Site Managers.

Here we've listed the available reports for Site Managers. Here, we cover Standard Reports and Data Explorers; however, every site is different, so you might not see the same reports available on your site. We've separated them by the categories they appear in on your site.

ℹ️ So you know: Some sites have language overrides in place. This means you might see Needs in place of Opportunities, Agencies in place of Programs, or Prerequisites in place of Qualifications.

Standard Reports

Needs/Opportunities

Report Title

Description

Attendance Report

Use this report to see who attended specific shifts for Needs or Opportunities and any hours they submitted for them.

Need/Opportunity Metrics

This report details how your Needs or Opportunities are doing so you can see which ones have the most volunteer engagement and which ones may need some attention.

Volunteer Hours Logged

This report shows you the impact your volunteers have made in the community. See who responded to which Need/Opportunity and the hours they submitted.

The Source column in this report shows you how an hour was submitted and who submitted it.

Details of Individual Hours

Here you can find details about individual hours submitted to your site—the hours that weren't associated with a specific volunteer Need/Opportunity.

Needs/Opportunities Summary

This report gives you a breakdown of how much interaction your Needs/Opportunities have received within a selected month.

Needs/Opportunities Added

Here you can view information about Needs/Opportunities that were added to your site within a selected date range.

Needs/Opportunities Viewed

See how many views your Needs/Opportunities have received within a selected date range. This is great for determining which ones may need a bit of promotion to boost volunteer awareness and engagement.

Need/Opportunity Responses by Initiative

Here you can view all responses to Needs/Opportunities within a specific Initiative.

Initiative Summary

See how many responses an Initiative has and how many separate users responded to it.

Today's Shifts

See how many shifts have been filled, which shifts need more volunteers, who have responded, and a list of available volunteers.

Shift Attendance

This report gives you a detailed breakdown of responses submitted for shifts within a specific date range. You can also see hours that were submitted when a volunteer checked in to a shift or that they logged manually.

Volunteer Hours Summary

Here you can find a summary of individual volunteer hours submitted to your site. This report includes the volunteers' names, emails, and hours reported. It's a great way to review how much time your volunteers have contributed individually to your organization!

Hours by User Group

This report shows you how many hours your user groups have contributed to your organization! You can use this report to determine which user groups are the most active and which might need a little encouragement for more engagement.

FEMA: Volunteer Data for Reimbursement

This report captures important details about volunteer contributions during disasters and is intended to provide key information for reimbursement by the Federal Emergency Management Agency (FEMA).

Virtual Opportunities

Here you can review details about your Virtual Needs/Opportunities, like hours, responses, and status!

Users

Report Title

Description

Custom Registration Question Metrics

Curious about the volunteer responses to your custom registration questions? This report shows you how many volunteers have responded to your custom registration questions and their responses too!

Prerequisite/Qualification Status Review

Here you can review the statuses of Prerequisites/Qualifications submitted on your site! You can see who submitted a Prerequisite/Qualification, their contact information, their response, and the status of it. This is great for reviewing who's currently qualified and who might need to resubmit a qualification.

User Group Member Metrics

This report is great for reviewing important metrics about your user groups. You can see who your user group leaders are, which Needs/Opportunities are the most popular and most viewed by the user groups they're assigned to, and which volunteer has the most hours and responses for their assigned user group.

Top 50 User Group Prospects

This report shows you which email domains are the most common on your site that aren't already assigned to a user group. You can then determine which users might be potential prospects for a new user group!

Name Tags/Badges for Printing

You can export this list to a spreadsheet to then print name tags for your volunteers!

Hours by Favorite Agency/Program

This report was designed for Dollars for Doers. Volunteers can only specify their favorite Agencies/Programs if you've enabled that field as part of their profile setup.

New Users Added

Here you can see which days saw the most new volunteer signups on your site!

Users by Zip Code

This report lets you see where your volunteers are located. This can help you pair volunteers with Needs/Opportunities in their area!

Time From Registration to Response

This report shows you that data, which is great for better understanding how quickly your volunteers interact with Needs/Opportunities on your site once they've signed up!


Note: The numbers shown in the columns of this report include deleted users and responses.

  • 0 days - Users responded to a Need/Opportunity on the same day they created an account

  • 7 days - Users responded to a Need/Opportunity 1 to 7 days after creating an account

  • 14 days - Users responded to a Need/Opportunity 8 to 14 days after creating an account

  • 30 days - Users responded to a Need/Opportunity 15 - 30 days after creating an account

  • 60 days - Users responded to a Need/Opportunity 31 - 60 days after creating an account

  • 90 days - Users responded to a Need/Opportunity 61 - 90 days after creating an account

  • 180 days - Users responded to a Need/Opportunity 91 - 180 days after creating an account

  • 365 days - Users responded to a Need/Opportunity 181 - 365 days after creating an account

Repeat Volunteerism Totals

Here you can find information about how many times volunteers respond to your Needs/Opportunities!

Repeat Volunteerism User List

This report shows you data for volunteers with multiple responses to your Needs/Opportunities—great for seeing how active your volunteers are and who keeps coming back to contribute to your organization!

User Group Summary

Want to compare data about your user groups? This is the report for you!

User Prerequisite/Qualification Summary

This report gives you a quick summary of your Prerequisites/Qualifications. It includes the number of volunteers with active, pending, or expired answers to the Prerequisites/Qualifications, the number of Needs/Opportunities with Prerequisites/Qualifications, and more!

Top 50 Volunteers

This report shows you the top 50 volunteers that have responded to the most Needs/Opportunities. This report is great for celebrating your most active volunteers!

Agencies/Programs

Report Title

Description

Responses Submitted by Agency/Program

This report lets you review which Agency's/Program's Needs or Opportunities are the most popular.

Agency/Program Activity

Here you can see which Agencies/Programs are very active on your site and which might need some encouragement.

Agency/Program Summary

Want to know when an Agency/Program was last updated and how well they're doing? This report can help with that!

Agencies/Programs Added

Want to see when an Agency/Program was added and the number of Needs/Opportunities it's posted? This report can help with that!

Agencies/Programs Viewed

This report can give you an idea of which Agencies/Programs draw the most attention from visitors to your site.

AEM

This report is only available to sites with the legacy Advanced Events Module (AEM) enabled.

Report Title

Description

Advanced Events Summary

Here you can find a breakdown of your site's advanced events. Use this report to compare how your advanced events are performing

Events

Not all sites have the Events feature.

Report Title

Description

Events RSVP

Want to see which events are receiving the most attention from your volunteers? This report shows you the number of "Yes", "No", and "Maybe" RSVPs your events have received!

Connection Reports

Not all sites will have the same Connection Reports.

Report Title

Description

Donations by User

This report lets you view all the user donations made on all sites connected to your own. It includes the user's information, the site domain they donated on, how much they donated, and more!

Donations by Domain

Here you can see the number of donations made to your site from each site connected to it.

Program by Domain

This report displays your Programs' performance on each of the sites connected to yours.

  • This report may or may not be available on your site—its availability depends on your current site connections.

Opportunities by Domain

This report displays stats for your Opportunities and it shows how they're performing on sites connected to yours.

  • This report may or may not be available on your site—its availability depends on your current site connections.

Opportunity Report

This report lets you find performance data on Opportunities in specific portals.

  • This report may or may not be available on your site—its availability depends on your current site connections.

Users by Domain

Use this report to find data about users on each of the sites connected to yours.

  • This report may or may not be available on your site—its availability depends on your current site connections.

User Report

Use this report to see data users and what actions they've taken on specific portals—e.g., Opportunities they've responded to, interests they've selected on their profiles, etc.

  • This report may or may not be available on your site—its availability depends on your current site connections.

Event Report

Here you can find data on Events in specific portals.

  • This report may or may not be available on your site—its availability depends on your current site connections.

Program Report

You can see how specific agencies are performing on specific portals with this report!

  • This report may or may not be available on your site—its availability depends on your current site connections.

Community Impact Area

This report displays data about your community impact areas across all sites connected to your platform.

  • This report may or may not be available on your site—its availability depends on your current site connections.

Events by Domain

Here you can find Event data by site connection domain.

  • This report may or may not be available on your site—its availability depends on your current site connections.

External CRM Reports

These reports were created to make it easier to export data from your site to import into another CRM, like Raiser's Edge or other Blackbaud products. These reports only pull data specific to your site.

Report Title

Description

Constituent Import Data

This report exports data about users in your system and formats them for import into Blackbaud. The Import ID is the Connect ID, and the Constituent ID is the External ID.

Constituent Address Import Data

This report exports data about relevant address information for all users on your site. The Import ID is the Connect ID.

Constituent Organization Import Data

This report exports data about all information relevant to a user's company for all users on your site. The Import ID is the Connect ID and the Constituent ID is the Reference ID.

Constituent Code Import Data

This report exports all of the users on your site so they can be imported as "Volunteers". The Import ID is the Connect ID and the Constituent ID is the Reference ID.

Time Sheet Import Data

This report exports all the hours data from your site. The Constituent Import ID is the user's Connect ID, the Time Sheet Import ID is the Hour ID, the Job Import ID is the Opportunity ID, and the Department is the Program they volunteered with. The location is pulled from the address information for the Opportunity. All hours are given an "individual" value for VolType, and the Category is the Program ID.

Job Import Data

The report exports all of the Opportunities on your site. The Job Category is the Program Name. Completed status is determined by whether or not the Opportunity has ended. The Job Import ID is the Opportunity ID. All jobs are assigned a Volunteer Type of "Individual".

Constituents Data

This report pulls all active users in your system and formats them for import into eTapestry. The Account Numbers field is drawn from the External ID. We recommend that you add the Volunteer Field Set to your system.

Hours Data

This report pulls all non-inactive, non-denied hours in your system so that they can be imported as a Volunteer entry type of Journal. The Account Numbers field is drawn from the External ID. The Project and Subject are both based on the Opportunity title. The Location is based on the address. We recommend that you add the Volunteer Field Set to your system.

Activity Reports

Report Title

Description

Daily Activity

Want to see specific data about your site's daily activities within a specific time range? This is the report for you! You can see how many new Program Opportunities were submitted to your site, how many views your Programs have received, the number of new users, and more!

Monthly Activity

This report lets you quickly view your site's activities for any specific calendar month!

Quarterly Activity

This report lets you quickly view your site's activities for a specific quarter!

Activity by Week

This report shows your site's activity from the first week your site went online and on!

Activity by Weekday

This report shows you which days your site is the most active. This is great for planning social media announcements to boost volunteer engagement or share news and updates!

Activity by Interest/Skill

Want to know which Interests/Skills are the most important to your community? This is the report for you!

Shift Reports

These reports are only available if you are connected to an organization using a Shift site. You will not have this option if you are not connected to an organization using Shift. If you are interested in learning about Shift for one of your Agencies (it is a good product for smaller organizations!) email us.

Report Title

Description

Monthly Activity

This report shows an overview of volunteerism, impact, and Needs for a specific Shift site. You will be able to choose the Shift sites that you are connected to from a dropdown. This data can be viewed by year and month.

Quarterly Activity

Here, you can view the same information as the Monthly Activity report for an entire quarter. The three-month quarters start with January, April, July, and October.

Shift Volunteer Hours

This report shows you the hours logged for a connected Shift site. Adjust the date range as needed!

Shift Connection Report

Curious about how many volunteers, responses, and hours are being attributed to one of your connected Shift sites? You've come to the right place!

  • A "referred volunteer" is someone who started as a volunteer on your site, found a Need from a connected Shift site, and then created an account on the Shift site.

  • "Referred responses" are the number of responses by a referred volunteer

  • "Referred hours" are the number of hours entered by a referred volunteer

Data Explorers

Agencies/Programs

Your Agency/Program Data Explorer report shows you how active your Agencies/Programs are, up to one year's worth of data at a time, and important details about the Agencies/Programs on your site.

Needs/Opportunities

Your Need/Opportunity Data Explorer report shows you how your Needs/Opportunities are doing, up to one year's worth of data at a time, and important details about the Needs/Opportunities posted on your site.

Users

Your User Data Explorer report shows you how active your volunteers are on your site and important data about them.

Responses

Your Response Data Explorer report lets you review responses to your organization's Opportunities—including who responded, what Program the Opportunity is associated with, response status, and more!

Hours

Your Hours Data Explorer report details the volunteer hours submitted to your site!

Fans

Your Fan Data Explorer shows you information about the volunteers that have fanned your Agencies! This is great for determining which Agencies are popular with your volunteers and which might need attention to boost engagement!

  • Agency fans are only available on Center sites.

Donations

Want to see a breakdown of who has donated to your organization and the status of their donation? The Donation Data Explorer can help with that!

Events

Want to see how many RSVPs have been submitted for your events? Your Event Data Explorer includes important details about your events, what Program it's associated with, the status, the number of RSVPs, and more!

  • Not all sites have the Events feature.

RSVPs

Want to see who has submitted RSVPs for your events? Check out your RSVP Data Explorer for that information and more!

  • Not all sites have the Events feature.

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